Our Mission
At FeedbackGate, we believe that every piece of customer feedback is an opportunity for growth. Our mission is to make it simple for businesses of all sizes to collect, manage, and act on customer feedback.
We're building tools that help you understand your customers better, improve their experience, and grow your online reputation—all while saving you time and effort.
What We Do
FeedbackGate is a comprehensive customer feedback and reputation management platform. We help businesses:
• Automate feedback collection via SMS and email
• Route happy customers to public review sites
• Capture and resolve issues from unhappy customers privately
• Track sentiment and satisfaction trends
• Build a stronger online reputation
Why We Built This
Traditional customer feedback tools are either too complex, too expensive, or simply not designed for modern businesses. We built FeedbackGate to be the solution we wished existed:
• Easy to use—get started in minutes, not weeks
• Affordable—pricing that makes sense for growing businesses
• Powerful—enterprise features without enterprise complexity
• Compliant—built-in TCPA, CAN-SPAM, and GDPR compliance
Our Values
Customer First: Everything we build is designed to help you serve your customers better.
Simplicity: Powerful tools don't have to be complicated. We prioritize ease of use in everything we do.
Transparency: No hidden fees, no surprises. We're upfront about what we do and how we do it.
Security & Privacy: Your data and your customers' data are sacred. We take security seriously.
Get In Touch
We'd love to hear from you. Whether you have questions, feedback, or just want to say hello, reach out anytime.
📧 [email protected]
📞 +1 (866) 885-7285
🌐 www.feedbackgate.com